Ordering

• Our products are natural and due to the great variation in size and finish we strongly recommend calling for advice when planning a project with natural poles.
• There are some points to consider set out on the 'Choosing rustic poles & wooden products' page
• Once you have a list of poles with size and pole finishing and your address and contact details we will provide a fixed price quotation that is valid for 3 months
• Email or text your order confirmation & we will raise an invoice on which there are payment details and a confirmed delivery date
• A 50% deposit is required to confirm orders

Terms

• All goods are offered subject to stock being unsold
• Delivery times given at quotation are for guidance only. Confirmation of delivery date will be given at the time of order confirmation.
• Prices shown on the website may vary without notice 

Delivery

• Delivery on our own vehicle can be to any UK location subject to quotation
• Collection available from our workshop in Hampshire or direct from our forest sites

• Delivery will be to kerbside of the delivery address on the order. Goods can be driven onto the property at the delivery driver’s discretion and the customers risk. Any damage caused will not be payable by WoodPoint.
• Customers will not be expected to assist unload unless agreed on the order confirmation.
• Carrying goods within the property is at the driver’s discretion and the customer’s risk.liablity